AI for Mediators: Practical Skills

Practical, safe and immediately applicable AI skills for working mediators.

AI is no longer a future concept in dispute resolution - mediators are already using it to prepare cases, digest information, reality-test options and draft clear, structured documents. Yet many practitioners still feel unsure about how to use AI safely, ethically and confidently while keeping the human role at the centre of mediation.

Why This Course Matters

Recent Hunt ADR cohort feedback rated this course an average of 4.6 out of 5 stars, highlighting a consistent set of needs: support with document drafting, efficient preparation, summarising submissions, reducing administrative load and gaining more clarity when working through complex issues with parties. Participants also emphasised concerns around confidentiality, accuracy, responsible use and avoiding over-reliance on technology.

This workshop responds directly to what mediators have told us they need: a practical, grounded, ethical introduction to AI tools that genuinely support the mediation process. The aim is to help you work more efficiently, make better use of your time and enhance the quality of your analysis and communication - without compromising neutrality, professionalism or judgement.

What You Will Learn

The course takes you through how AI can support each stage of the mediation process.

You will see how to use AI to structure and analyse information, create timelines, prepare draft documentation and refine your own thinking before and during a mediation. We explore how AI can help you frame clear opening remarks, identify common ground, understand underlying interests, develop questions and support option generation and reality-testing.

A strong focus is placed on confidentiality, safe prompting practices and how to use AI in a GDPR-conscious, secure and responsible way. You will leave with a set of workflows, prompt examples and practical techniques that can be applied immediately in your own practice.

Who This Course Is For

This programme is suitable for mediators at all levels of experience - newly accredited practitioners, established mediators seeking to modernise their approach, ombuds professionals, workplace dispute specialists and civil & commercial mediators.

No technical expertise is required. Everything is demonstrated through realistic, mediation-focused examples that show clear, practical application.

What Participants Say

“An excellent course. Lawyers and mediators need to get hands-on with how AI affects our work and our clients.”

“The £20 intro was excellent and really helpful - the main course was practical, clear and immediately usable.”

“The trainers made AI accessible and relevant to every stage of mediation.”

“This has already saved me time in drafting and clarifying issues.”

(Feedback anonymised from recent attendees.)

What You Receive

The workshop includes practical demonstrations, examples and guided exercises, supported by a detailed digital workbook containing prompt structures, workflows and additional resources to help you implement AI in your own practice.
A Hunt ADR CPD certificate is issued upon completion.

Your Trainers

Gregg Hunt
Mediator, trainer and founder of Hunt ADR, with extensive experience across civil, commercial and workplace mediation. Gregg has trained thousands of mediators across accredited and CPD programmes, focusing on clarity, process design and professional standards.

Kelly Thornton
Hunt ADR Lead Trainer and AI practitioner and mediation specialist. Kelly brings deep people-centred expertise and hands-on experience in safe, practical and responsible AI use for professional practice.